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Updated: July 8th, 2008 05:26 PM CDT

Infortrend to Bundle KODAK Service & Support with Its Line of EonStor RAID Storage Subsystems

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PR Newswire
via NewsEdge Corporation

SAN DIEGO, Calif., April 3 /PRNewswire/ -- RAID storage expert Infortrend(R) today named KODAK Service & Support, Eastman Kodak Company's worldwide service organization, to provide warranty service for the company's line of EonStor(R) RAID storage subsystems throughout the United States and Canada. Starting today, EonStor brand systems come with a one-year service package that includes 24/7 telephone support and next-business-day on-site parts replacement.

The announcement was made at the start of Storage Networking World (SNW), the leading conference for IT managers, storage architects and infrastructure professionals, being held this week in San Diego.

"Infortrend strives to continually improve our processes, including providing the highest level of service to our customers. With KODAK Service & Support's round-the-clock phone support, local on-site service, and proven track record of reliability, our customers will get the high quality support they need to keep their data protected and available," said Tony Chu, president of Infortrend Corporation.

In addition to the bundled one-year service package, EonStor customers will soon be able to purchase uplifts to add four-hour on-site response, and full coverage for three years including hard disk drive support.

"Kodak has extensive experience in servicing the full range of storage technologies, so it's a natural fit for us to partner with Infortrend to provide warranty service for their EonStor products," said Joanne Boyd, Vice President of Marketing, KODAK Service & Support. "Our highly trained technicians are committed to providing Infortrend customers with service that reflects the same high degree of flexibility and performance that is found within their EonStor products."

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